Improve your product — ask your Customers
Collect, sort and analyze feedback from your customers in one platform
Become a test user
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Companies that have already tried YoHe
Once we asked ourselves: what kind of a product will let us work with feedback in the best way?
We realized that it has to be able to collect, sort and analyze feedback (as well as loyalty metrics).
We also added the Customer Success team to our product (analytics and sociologists) who are helping users at every stage. And finally we got a platform we fell in love with.
Things our platform can do
The role of Customer Success
01. We'll help you choose the best targeting to ask the right questions and avoid negative reactions
02. We'll help you to come up with the most relevant wording to reach the goals
03. We'll set up and maintain the tools for text processing (categorization)
04. And many more...
What is the difference between us and the others?
Pilot — We want you to test all the product tools and get answers to all your questions. So we came up with the pilot project system. Together with our team you can work on your goals for free.
Customer Success — Our team will help you to find the right questions depending on your goals and find the best solutions.
Targetings — There is no need for developers anymore when you want to ask your users in the certain points of Customer Journey. More than 100 targeting combinations will help you with that.
Sort — Special tools will help you process text comments and sort them into categories. This way you'll organize user feedback and understand which problems you have to work on.
What are the steps to start a pilot project?
01.
Apply for beta-testing
02.
Get the confirmation
03.
Get the platform code
04.
Tell us about your goals and start a pilot project with YoHe